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Privacy Policy



Your privacy is important to us. It is QNP Nameplate Group’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.qnpgroup.com.au, and other sites we own and operate.

This policy is effective as of 5 November 2021 and was last updated on 5 November 2021.



Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.



Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.



Personal Information

We may ask for personal information which may include one or more of the following:

  • Name
  • Email
  • Phone/mobile number



Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.



Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Sign up to receive updates from us via email or social media channels
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes:

  • To contact and communicate with you
  • For internal record keeping and administrative purposes

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.



Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although no method of electronic transmission or storage is 100% secure, we will take reasonable steps and comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.



How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

We may retain your personal information for compliance with legal, accounting, or reporting obligations or for archiving purposes in the public interest, scientific, or historical research or statistical purposes.



Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.



Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Our subsidiaries, affiliates, or third-party providers
  • Our employees, contractors, and/or related entities
  • Partners or sponsors of competitions, sweepstakes, or promotions
  • Legal and regulatory authorities, when required
  • Agents or service providers who assist in providing services or products
  • Courts, tribunals, and law enforcement as required by law



International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities.

If we transfer personal information to a third-party in another country, we will ensure that:

  • The receiving jurisdiction has adequate data protection laws
  • Transfers comply with applicable local and international law



Your Rights and Controlling Your Personal Information

You may opt out of providing personal information to us, understanding that it may affect your website experience.

You can:

  • Request details of the personal data we hold about you
  • Correct or update inaccurate or misleading data
  • Withdraw consent for marketing or communication
  • Lodge complaints with the appropriate data protection authority

If you believe your privacy has been breached, please contact us using the details below and we will investigate your complaint.



Use of Cookies

We use “cookies” to collect information about you and your activity across our site. Cookies help us understand how you use our site and improve your experience.



Limits of Our Policy

Our site may link to external websites. We are not responsible for the content or policies of external sites and encourage you to review their privacy practices.



Changes to This Policy

We may update our privacy policy from time to time to reflect business or legal changes. Changes will be posted here.

Where required by law, we will seek your consent to any new uses of your personal information.





Contact Us

For any questions or concerns regarding your privacy, contact:

Manager
Sales@qspgroup.com.au